Em entrevista ao portal HSM Online durante a ExpoManagement 2009, Edgard de Souza Leite Neto, diretor da Fort Knox, fala sobre Revolução dos serviços.
"Do the one thing you think you cannot do. Fail at it. Try again. Do better the second time. The only people who never tumble are those who never mount the high wire. This is your moment. Own it." - Oprah Winfrey
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