CLIQUE NO ÍCONE PARA ATIVAR AS LEGENDAS – Alicia Matheson, ex-diretora do Disney Institute fala sobre as melhores práticas de atendimento ao cliente e quais os segredos da Disney para encantar seus clientes. Saiba mais: http://bit.ly/29GzOt9
"Beginning today, treat everyone you meet as if they were going to be dead by midnight. Extend to them all the care, kindness and understanding you can muster, and do it with no thought of any reward. Your life will never be the same again." - Og Mandino